Collection Experts Needed Today (Great Commission Potential!)

AllianceOne; Maumee (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Health Insurance

HSA/FSA plans

Paid Time Off

EAP

401k after 90 days

Job summary

AllianceOne is hiring Customer Service/Collections Experts at its Maumee, OH location to help resolve delinquent accounts and offer practical repayment options. The role includes a competitive base hourly rate with an additional commission structure and paid training to ensure success.

The position requires strong communication, reliability, and the ability to navigate multiple systems while assisting customers. Benefits are included as part of a comprehensive package.

Qualifications

• Prior customer service experience, especially in collections or call centers.
• Professional verbal communication skills.
• Outstanding attendance and work ethic.
• Ability to navigate multiple systems while speaking with customers.
• Self-motivated and goal oriented.
• Strong problem solving and critical thinking.
• Good typing/keyboard skills.
• Knowledge of personal loans or financial services is a plus.
• Criminal background check is required.

Responsibilities

• Connect with people to solve delinquent account issues and provide solutions.
• Offer advice, options and solutions to help consumer repayment.
• Assist in getting customers back on track with repayments.
• Contribute to achieving a positive customer experience.

Skills

Customer service

Verbal communication

Attendance

Time management

Negotiation

Typing

Financial services knowledge

Self-motivation

Problem solving

Teamwork

Job description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

Job Description:

We have an immediate need for Customer Service/Collections Experts at our Maumee OH location!

We are currently hiring experts, to connect with people to solve delinquent account issues, working to provide a solution that will work for both the consumer and the organizations we serve. We offer advice, options and solutions to consumers to help get them back on track in repaying their financial obligations. We value our call center professionals by providing a competitive base hourly rate and excellent commission structure along with paid training provided to set you up for success!

PAY: $16.00 an hour + on average $500/month in commission!

BENEFITS:

Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more!

You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month

LOCATION:

We are conveniently located in Maumee (Arrowhead Park)

40 hours per week, Monday- Friday 9am-6pm.

QUALIFICATIONS

• Prior customer service experience (collections or call center experience is a plus)
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Must be self-motivated and goal oriented
• Problem solving and critical thinking
• Must be proficient in time management
• Negotiation skills
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in team setting
• Knowledge of personal loans and/or financial services is a strong plus
• A criminal background check is required

#ZRPSG

If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at [e-mail].

Questions?

• Please review our privacy notice available at the following www.allianceoneinc.com/careers
• For additional information on AllianceOne visit our website at www.allianceoneinc.com