Collaboration Solutions Engineer

HEARTLAND-BUSINESS-SYSTEMS-LLC; Plymouth (MN); On-site; USD 60,000 - 100,000; Full time

Job summary

HEARTLAND-BUSINESS-SYSTEMS-LLC is seeking a Collaboration Engineer to develop, implement, and support collaboration services for consulting clients. You will build customer-focused relationships to identify challenges and define specifications to arrive at the best solution.

You will work with internal teams to ensure timely delivery, contribute to product selection and standards, provide support and administration, stay current on vendor certifications, and meet annual billable hour goals.

Qualifications

• Associates degree or equivalent education or experience required.
• CCNA or Equivalent certification required.
• Working knowledge of Cisco Webex, Zoom Calling, or Microsoft Teams Voice.

Responsibilities

• Provide consultative and proactive project support to HBS’s account base.
• Collaborate across internal teams to ensure timely delivery of the scope of work.
• Assist in product selection, configuration standards, and educate the sales team on products and services.

Skills

Accountability

Adaptability

Ambition

Decision Making

Detail Orientated

Ethical

Organized

Persistence

Technical Aptitude

Education

Associates degree or equivalent

Bachelor’s degree

CCNA or Equivalent

MS Teams Voice certification or equivalent

Tools

Cisco On Prem/Webex

Zoom Calling

Microsoft Teams Voice

Job description

HEARTLAND-BUSINESS-SYSTEMS-LLC is seeking a Collaboration Engineer to develop, implement, and support collaboration services for consulting clients. You will build customer-focused relationships to identify challenges and define specifications to arrive at the best solution.

You will work with internal teams to ensure timely delivery, contribute to product selection and standards, provide support and administration, stay current on vendor certifications, and meet annual billable hour goals.