Cold-Side Service Technician — Tech Wizard
Parts Town
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Benefits offered by this job
Job summary
Parts Town is seeking an Inside Service Technician (Tech Wizard) to directly assist end users and field technicians with technical support over the phone and via email for warranty and non-warranty service on cold side foodservice equipment. After onboarding, there is an opportunity to earn CFESA certifications.
Typical day includes delivering high-quality customer service, diagnosing equipment issues using manuals and diagrams, logging call details in the database, and collaborating with
Job description
Parts Town is seeking an Inside Service Technician (Tech Wizard) to directly assist end users and field technicians with technical support over the phone and via email for warranty and non-warranty service on cold side foodservice equipment. After onboarding, there is an opportunity to earn CFESA certifications.
Typical day includes delivering high-quality customer service, diagnosing equipment issues using manuals and diagrams, logging call details in the database, and collaborating with
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