Coffee Specialist - Customer Experience & Sales Pro

Nestlé S.A.; Portland (OR); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

401k with company match

Healthcare coverage

Educational reimbursement

Performance-based bonuses

DEI resource groups

Product discounts

Job summary

Nestlé Nespresso USA is seeking a Coffee Specialist/Sales Associate to welcome customers in our retail boutique. You will guide guests to discover their perfect coffee, provide exceptional service, and create memorable experiences that go beyond a simple purchase.

You’ll share coffee knowledge, participate in tastings, and support a collaborative team in a fast-paced environment. This role emphasizes hospitality, sustainability, and a passion for people.

Qualifications

• Passion for coffee and exceptional customer service.
• Ability to engage customers and create a welcoming store experience.
• Comfortable working in a fast-paced retail environment.

Responsibilities

• Greet and engage customers, guiding them to suitable coffee and machines.
• Share product knowledge and offer tastings to build the customer base.
• Maintain boutique appearance, stock displays, and support shipments.
• Collaborate with team to provide a positive, inclusive shopping experience.

Skills

Customer service

Hospitality

People person

Job description

Nestlé Nespresso USA is seeking a Coffee Specialist/Sales Associate to welcome customers in our retail boutique. You will guide guests to discover their perfect coffee, provide exceptional service, and create memorable experiences that go beyond a simple purchase.

You’ll share coffee knowledge, participate in tastings, and support a collaborative team in a fast-paced environment. This role emphasizes hospitality, sustainability, and a passion for people.