Coffee Experience Specialist

Nestlé Nespresso SA

San Diego (CA)

On-site

USD 25,000 - 34,000

Full time

2 days ago

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Benefits offered by this job

401k with company match

Healthcare coverage

Free Nespresso machine & coffee

Job summary

Nestlé Nespresso USA is seeking a Retail Sales Associate to welcome customers, guide them to choose the right coffee and equipment, and deliver an elevated in-store experience. You’ll help customers discover their perfect match and create memorable moments with our premium coffee.

In this role you’ll learn about our products, participate in tastings, and join a collaborative team in a fast-paced boutique. The position offers competitive hourly pay, performance incentives, and opportunities for

Qualifications

Passion for delivering exceptional customer service.
Hospitable and welcoming demeanour with customers.
Willingness to work open/close shifts, weekends and holidays.

Responsibilities

Brand Advocate: share our mission and values in sustainability and recycling.
Customer Obsessed: provide hospitality and assist customers.
Greet and Engage: create a memorable in-store experience.
Listen and Learn: understand customer needs and recommend coffee and machines.
Product Knowledge and Promotions: offer tastings and showcase product knowledge.
Team Collaboration: support and collaborate with team members.
Operations and Safety: maintain boutique environment and displays, assist shipments and cleanliness.
Training and Learning: participate in a training period for success.