Coastal Front Desk Associate — Guest Experience

Parable Hospitality LLC; Cambria (CA); Vor Ort; USD 32.000 - 41.000; Vollzeit

Benefits dieser Stelle

401(k)

Team events & volunteering

Zusammenfassung

Parable Hospitality LLC is seeking a Guest Service Representative to greet guests, manage front desk operations, and ensure a smooth, welcoming stay. You will handle check-ins, answer questions, and provide local recommendations with a professional and friendly demeanor.

The role requires attention to detail, strong communication, and the ability to manage reservations and payments accurately in a fast-paced environment. Weekend/evening shifts and a team-oriented attitude are valued.

Qualifikationen

• 1+ year of customer service or related experience preferred.
• Strong verbal and written communication skills.
• Friendly, professional, and confident when interacting with guests.
• Ability to prioritize, stay organized, and work in a fast-paced environment.
• Comfortable handling cash and basic accounting procedures.

Aufgaben

• Welcome arriving guests with a warm, efficient check-in experience.
• Process guest departures and ensure charges are accurate.
• Handle cash, credit transactions, receipts, and guest accounts per hotel procedures.
• Answer guest questions and provide recommendations about the hotel and local area.
• Manage reservations by phone and in person, communicating rates and availability.

Kenntnisse

Customer service experience

Verbal communication

Written communication

Attention to detail

Team player

Flexible schedule

Cash handling

Tools

Cash register

Basic computer skills

Typing

Jobbeschreibung

Parable Hospitality LLC is seeking a Guest Service Representative to greet guests, manage front desk operations, and ensure a smooth, welcoming stay. You will handle check-ins, answer questions, and provide local recommendations with a professional and friendly demeanor.

The role requires attention to detail, strong communication, and the ability to manage reservations and payments accurately in a fast-paced environment. Weekend/evening shifts and a team-oriented attitude are valued.