Guest Experience Specialist Front Desk

Integral Hospitality Solutions, LLC; Octa (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

Integral Hospitality Solutions, LLC is seeking a cheerful Front Desk Agent to join our hotel team. You will greet guests, register arrivals, and handle check-in/out with a focus on hospitality.

The role requires strong communication, time management, and the ability to multitask in a fast-paced environment. Weekend, weekday, and holiday shifts are required.

A friendly, professional demeanor and knowledge of the local area help ensure a positive guest experience.

Qualifications

• Excellent communication, guest service and time management skills required.
• Ability to manage duties of running a front desk and maintain high level of service.
• Multitask effectively in a fast-paced environment.
• Attention to detail and strong organizational skills.
• Experience in Guest Services with knowledge of the surrounding area.
• Team player and self-starter with working knowledge of the hotel industry.
• Exceptional interpersonal skills to ensure a positive guest experience.
• Must be able to work weekends, weekdays and holidays.

Responsibilities

• Greet guests and register/check guests in and out, handling all phases of their stay.
• Provide excellent customer service and address guest needs promptly.
• Collaborate with departments to ensure a smooth guest experience.
• Maintain clear communication and stay punctual and reliable.

Skills

Excellent communication

Guest service

Time management

Multitasking

Attention to detail

Organizational skills

Team player

Self-starter

Interpersonal skills

Hotel industry knowledge

Job description

Integral Hospitality Solutions, LLC is seeking a cheerful Front Desk Agent to join our hotel team. You will greet guests, register arrivals, and handle check-in/out with a focus on hospitality.

The role requires strong communication, time management, and the ability to multitask in a fast-paced environment. Weekend, weekday, and holiday shifts are required.

A friendly, professional demeanor and knowledge of the local area help ensure a positive guest experience.