CNC Field Service Engineer – Remote Support & Travel

Joseph Michaels International; Nashville (TN); A distancia; USD 75.000 - 110.000; Jornada completa

Descripción de la vacante

Joseph Michaels International seeks a seasoned CNC Field Service Engineer to install, troubleshoot, and maintain CNC machine tools at customer sites nationwide. You will diagnose electrical and mechanical issues, perform leveling and alignment, and provide on-site and remote support with a customer-first mindset.

The role requires 5+ years in CNC maintenance, strong PLC and FANUC control knowledge, and willingness to travel 100% on weekdays.

Formación

• 5+ years of experience in CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of experience providing remote technical support within the machine tool industry.
• Proven experience installing and servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to travel extensively (100% during weekdays) and work independently in the field.

Responsabilidades

• Install new CNC machine tool systems at customer sites, including all options and accessories.
• Perform machine leveling, geometry checks, and final adjustments to ensure peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
• Identify root causes and recommend corrective actions including repair or replacement solutions.
• Provide on-site and remote technical support via phone, email, and other communication channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.
• Maintain detailed service documentation and reporting.
• Travel extensively (100%) including overnights and occasional weekend travel.
• Perform other duties as needed.

Conocimientos

CNC maintenance

Electrical systems

Mechanical systems

PLC programming

FANUC controls

Troubleshooting

Descripción del empleo

Joseph Michaels International seeks a seasoned CNC Field Service Engineer to install, troubleshoot, and maintain CNC machine tools at customer sites nationwide. You will diagnose electrical and mechanical issues, perform leveling and alignment, and provide on-site and remote support with a customer-first mindset.

The role requires 5+ years in CNC maintenance, strong PLC and FANUC control knowledge, and willingness to travel 100% on weekdays.