CNC Field Service Engineer - Onsite & Remote Precision Support

Job Juncture

Grand Rapids (MI)

Hybrid

USD 65,000 - 90,000

Full time

3 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical & Dental

Life Insurance

Disability Insurance

401(k) match

Job summary

Job Juncture seeks a skilled CNC Field Service Technician to install, maintain, troubleshoot, and repair high-precision CNC metal-cutting machines with automation systems. This remote-based role provides onsite and remote customer support, with travel to customer facilities as needed.

Responsibilities include diagnosing mechanical, electrical, software, hardware, and basic networking issues, replacing components, documenting actions, and guiding customers. Up to 60% travel is required.

Qualifications

Requires technical education or certification in CNC machining, industrial maintenance, mechatronics, electronics, IT, or related field.
Experience with CNC machine tools, metal-cutting equipment, or industrial automation.

Responsibilities

Install, configure, maintain, and repair CNC machine tools and automation systems.
Provide onsite and remote technical support for CNC tools.
Diagnose mechanical, electrical, software, hardware, and basic networking issues.
Troubleshoot CNC controls, machine-control computers, and monitoring systems.
Replace computer components and complete system configurations and repairs.
Assist customers with CNC machine operation and technical questions.
Document service activities, repairs, findings and follow-up actions.
Escalate complex CNC machine issues to engineering and technical support teams.