CNC Field Service Engineer – Install, Troubleshoot & Travel

Accounting Search; Memphis (TN); On-site; USD 70,000 - 110,000; Full time

Job summary

Accounting Search partners with a CNC Machine Tool Builder to fill a Field Service Engineer role. You will install, troubleshoot, and maintain CNC machines at customer sites across the United States, with extensive travel required.

Reporting to the CNC Field Service Manager, you will diagnose PLC/Electrical/Hydraulic issues, provide on-site and remote technical support, and train customers. Candidates should have strong PLC skills and FANUC experience and be ready to travel 100% on weekdays.

Qualifications

• 5+ years in CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of remote technical support in the machine tool industry.
• Proven experience installing/servicing machining centers, incl. leveling and geometric alignment.
• Strong PLC programming and troubleshooting knowledge.
• Experience with CNC control systems, including FANUC.
• Solid understanding of power circuits and industrial electrical systems.
• Excellent troubleshooting, communication, and customer service skills.
• Willingness to travel 100% weekdays and work independently in the field.

Responsibilities

• Install CNC machine tool systems at customer sites with options.
• Perform leveling, geometry checks, and final adjustments.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic issues.
• Provide on-site and remote technical support via phone, email, and other channels.
• Support customers, distributors, and internal teams with guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.
• Maintain detailed service documentation and reporting.
• Travel extensively (100%) including overnights and weekend travel.
• Perform other duties as needed.

Skills

CNC maintenance

Remote technical support

PLC programming

Troubleshooting

Independent work in field

Tools

FANUC controls

Job description

Accounting Search partners with a CNC Machine Tool Builder to fill a Field Service Engineer role. You will install, troubleshoot, and maintain CNC machines at customer sites across the United States, with extensive travel required.

Reporting to the CNC Field Service Manager, you will diagnose PLC/Electrical/Hydraulic issues, provide on-site and remote technical support, and train customers. Candidates should have strong PLC skills and FANUC experience and be ready to travel 100% on weekdays.