CNC Field Service Engineer: Install, Diagnose & Repair

H.T. Prof Executive Search; Cincinnati (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

CNC Machine Tool Builder is seeking CNC Field Service Engineers to install, diagnose, and service CNC machine tools at customer sites nationwide. You will troubleshoot electrical, mechanical, hydraulic, and control-system issues, provide remote support, and train customers.

Ideal candidates have 5+ years in CNC maintenance, strong PLC and FANUC knowledge, and a willingness to travel 100% on weekdays. This role offers field-based work across the US, with preference for near major airports.

Qualifications

• 5+ years of CNC machine tool maintenance and service (electrical and mechanical).
• 5+ years of remote technical support in the machine tool industry.
• Experience installing and servicing machining centers, including leveling and geometric alignment.
• Strong knowledge of PLC programming and troubleshooting.
• Experience with CNC control systems, including FANUC controls.
• Solid understanding of power circuits and industrial electrical systems.
• Excellent troubleshooting, communication, and customer service skills.
• Willingness to travel 100% on weekdays.

Responsibilities

• Install CNC machine tool systems at customer sites, including all options and accessories.
• Perform machine leveling, geometry checks, and final adjustments to ensure peak performance.
• Diagnose and troubleshoot mechanical, electrical, hydraulic, pneumatic, and application-related issues.
• Identify root causes and recommend corrective actions including repair or replacement solutions.
• Provide on-site and remote technical support via phone, email, and other communication channels.
• Support customers, distributors, and internal teams with technical guidance and problem resolution.
• Provide customer training and assist with project coordination as needed.
• Provide service support at trade shows and company events when required.
• Maintain detailed service documentation and reporting.
• Travel extensively (100%) including overnights and occasional weekend travel.

Skills

Electrical & mechanical expertise

Remote tech support

PLC programming

FANUC controls

Customer service

Troubleshooting

Communication skills

Job description

CNC Machine Tool Builder is seeking CNC Field Service Engineers to install, diagnose, and service CNC machine tools at customer sites nationwide. You will troubleshoot electrical, mechanical, hydraulic, and control-system issues, provide remote support, and train customers.

Ideal candidates have 5+ years in CNC maintenance, strong PLC and FANUC knowledge, and a willingness to travel 100% on weekdays. This role offers field-based work across the US, with preference for near major airports.