CMDB ITOM Specialist: ServiceNow Discovery & Mapping Expert
LTM
Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.
Benefits offered by this job
Job summary
LTIMindtree is seeking an experienced Onshore CMDB ServiceNow ITOM Specialist to manage and optimize the CMDB, ensuring accurate representation of enterprise IT infrastructure and service dependencies. The role focuses on end-to-end CI lifecycle management using ServiceNow ITOM Discovery and Service Mapping with strong data governance, automation, and compliance to support operational decision-making.
The candidate will drive CMDB health by monitoring completeness, correctness, and compliance,
Qualifications
- Strong hands-on experience with ServiceNow CMDB
- Experience implementing ITOM Discovery and Service Mapping
- Knowledge of CMDB data models and CI relationships
- Ability to troubleshoot CI data synchronization issues
- Define and enforce CMDB governance and data quality
Responsibilities
- Manage end-to-end CI lifecycle across infrastructure and services
- Configure and optimize ServiceNow Discovery and Service Mapping
- Develop and maintain CMDB governance policies and data models
- Run reconciliation and normalization jobs to align data across systems
- Create dashboards and KPIs to report CMDB health and service dependencies
Skills
Tools
Job description
LTIMindtree is seeking an experienced Onshore CMDB ServiceNow ITOM Specialist to manage and optimize the CMDB, ensuring accurate representation of enterprise IT infrastructure and service dependencies. The role focuses on end-to-end CI lifecycle management using ServiceNow ITOM Discovery and Service Mapping with strong data governance, automation, and compliance to support operational decision-making.
The candidate will drive CMDB health by monitoring completeness, correctness, and compliance,
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
