ServiceNow ITOM / CMDB Architect

Toptechconsulting; Roseland (NJ); On-site; USD 150,000 - 190,000; Full time

Job summary

Toptechconsulting is seeking a Senior ITOM & CMDB Architect to lead Discovery, Service Mapping, Event Management, and CSDM alignment for enterprise clients in New Jersey.

Responsibilities include designing and implementing ITOM and CMDB solutions, driving CMDB health, and troubleshooting complex data and integration issues across cloud and hybrid infrastructures.

Qualifications

• 8+ years of ServiceNow experience
• Strong ITOM, CMDB, Discovery, and Service Mapping background
• Hands-on experience with CSDM frameworks
• CIS-ITOM or equivalent certification preferred

Responsibilities

• Design and implement ITOM and CMDB solutions
• Lead Discovery, Service Mapping, and Event Management
• Drive CMDB health, normalization, and CSDM compliance
• Troubleshoot complex data and integration issues
• Support cloud and hybrid infrastructure observability

Skills

ServiceNow

ITOM

CMDB

Discovery

Service Mapping

CSDM

CIS-ITOM

Job description

We are looking for a senior ITOM & CMDB Architect to lead Discovery, Service Mapping, Event Management, and CSDM alignment for enterprise clients.

Key Responsibilities

• Design and implement ITOM and CMDB solutions
• Lead Discovery, Service Mapping, and Event Management
• Drive CMDB health, normalization, and CSDM compliance
• Troubleshoot complex data and integration issues
• Support cloud and hybrid infrastructure observability

Required Skills

• 8+ years of ServiceNow experience
• Strong ITOM, CMDB, Discovery, and Service Mapping background
• Hands-on experience with CSDM frameworks
• CIS-ITOM or equivalent certification preferred