Club Operations Leader & People Development

Excel Fitness; Mineral Wells (MS); On-site; USD 52,000 - 68,000; Full time

Job summary

Excel Fitness in Mississippi seeks an experienced Club Operations Leader to guide a team of up to 20 Team Players and an Assistant Manager. You will drive member retention via strategic programs, oversee certifications, and manage budgets.

Expect daily leadership duties, audits, and cross-functional collaboration with regional leaders. You will mentor staff, ensure service excellence, and prepare for potential GM roles by coaching, delegation, and day-to-day operations in a busy fitness club

Qualifications

• At least 18 years old with a high school diploma or equivalent.
• 6+ months of equivalent management experience; prior Excel Fitness AM experience preferred.
• CPR/AED certification required; training available within 30 days of employment.
• Proven ability to lead, inspire, develop, and supervise staff.
• Effective communication and strong organizational skills; proficient in Excel and Word.

Responsibilities

• Mentor and develop Team Players; conduct regular discussions to align goals withExcel career path.
• Lead the AM in planning strategies to attract and retain members based on core values.
• Ensure staff are proficient with the Planet Fitness app, tablet, POS, and related tech.
• Maintain certifications, trainings, promotions, and operational updates.
• Manage the club budget to ensure profitability and within approved limits.
• Oversee, supervise, and inspire Team Players to perform at their best.
• Conduct Team Player Assessments and competency evaluations.
• Interview, onboard, and train new hires; document performance management.
• Collaborate with RM, Sr. GM, AM, and HR on counseling and corrective actions.

Skills

Leadership

Communication

Team management

Organization

Critical thinking

Education

HS diploma or equivalent

CPR/AED certification

Tools

Excel

Word

DataTrak

Workday

Service Channel

Job description

Excel Fitness in Mississippi seeks an experienced Club Operations Leader to guide a team of up to 20 Team Players and an Assistant Manager. You will drive member retention via strategic programs, oversee certifications, and manage budgets.

Expect daily leadership duties, audits, and cross-functional collaboration with regional leaders. You will mentor staff, ensure service excellence, and prepare for potential GM roles by coaching, delegation, and day-to-day operations in a busy fitness club