Club Operations Leader

Excel Fitness; Staunton (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Excel Fitness in Staunton, VA seeks an experienced Club Manager to lead the Club Operations team. You will develop Team Players, mentor Assistant Managers, and drive member satisfaction while upholding brand standards.

You will manage budgeting, training, audits, and daily operations, ensuring the club meets performance metrics and safety requirements, with a focus on growth and community engagement.

Qualifications

• Must be at least 18 years old.
• HS diploma or equivalent required.
• At least 6 months of management experience.
• CPR/AED certification required.
• Proven ability to lead, develop, and supervise others.
• Proficiency in Excel and Word; DataTrak; Workday.
• Strong communication and organizational skills.

Responsibilities

• Lead AM in planning strategies to attract and keep members based on Excel Core Values.
• Manage club budget and expenses to ensure profitability.
• Oversee TPAs and competency evaluations for team members.
• Coach and document performance management as needed.
• Supervise up to 20 Team Players and foster a positive culture.
• Ensure daily club operations and cleanliness meet standards.
• Collaborate with RM/Sr GM and Facilities on maintenance tasks.

Skills

Leadership

Team management

Communication

Training & development

Problem solving

Customer focus

Education

HS Diploma or equivalent

CPR/AED certification

Tools

Microsoft Excel

Microsoft Word

DataTrak

Workday

Service Channel

Job description

Excel Fitness in Staunton, VA seeks an experienced Club Manager to lead the Club Operations team. You will develop Team Players, mentor Assistant Managers, and drive member satisfaction while upholding brand standards.

You will manage budgeting, training, audits, and daily operations, ensuring the club meets performance metrics and safety requirements, with a focus on growth and community engagement.