Club Member Experience Specialist

Bass Pro Shops; Prattville (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a CLUB Outfitter in Prattville, AL to deliver world-class customer service and act as the CLUB product expert. You will assist guests with CLUB membership enrollment, handle account questions, and process applications while promoting CLUB benefits on the sales floor.

The role emphasizes friendly interaction, accurate CLUB inventory management, and a strong commitment to customer satisfaction in a retail environment. Training and guidance are provided.

Qualifications

• High school diploma or equivalent experience required.
• 0–2 years of experience in customer service preferred.
• Strong communication and organizational skills required.

Responsibilities

• Provide customers with world-class service and drive CLUB membership awareness.
• Greet customers and offer CLUB membership opportunities or exclusive experiences for current members.
• Demonstrate products and stay informed on advertised sales and promotions.
• Process payments, answer CLUB account questions, and assist with CLUB applications.
• Maintain CLUB inventory accuracy and keep the CLUB Booth clean and organized.
• Provide feedback and reports; offer peer coaching as needed.
• Perform other duties as assigned.

Skills

Organization

Customer service

Verbal communication

Written communication

Adaptability

Self-motivation

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Outfitter in Prattville, AL to deliver world-class customer service and act as the CLUB product expert. You will assist guests with CLUB membership enrollment, handle account questions, and process applications while promoting CLUB benefits on the sales floor.

The role emphasizes friendly interaction, accurate CLUB inventory management, and a strong commitment to customer satisfaction in a retail environment. Training and guidance are provided.