Club Member Experience Specialist

Bass Pro Shops; East Grand Forks (MN); Hybrid; USD 22,000 - 26,000; Part time

Benefits offered by this job

Discounts on merchandise

Dental

Vision

401k retirement savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world class service, promote CLUB Membership, and act as a product expert with CLUB processes. You will engage guests, process applications, and deliver an exclusive member experience.

The role emphasizes accuracy in payments and account questions, peer coaching, and adherence to CLUB programs while supporting store needs in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a customer service environment.
• 0–2 years of relevant experience preferred.

Responsibilities

• Greet customers and present CLUB Membership options or enhance current member experience.
• Process CLUB applications, payments, and account questions with accuracy.
• Maintain CLUB Booth inventory and ensure cleanliness and organization.

Skills

Customer service

Organization

Communication

Adaptability

Initiative

Education

High school diploma

Job description

Bass Pro Shops is seeking a CLUB Customer Service Outfitter to provide world class service, promote CLUB Membership, and act as a product expert with CLUB processes. You will engage guests, process applications, and deliver an exclusive member experience.

The role emphasizes accuracy in payments and account questions, peer coaching, and adherence to CLUB programs while supporting store needs in a fast-paced environment.