Cloud Solutions Manager, Enterprise IT & Media

Amazon Inc.; San Francisco (CA); On-site; USD 151,000 - 204,000; Full time

Benefits offered by this job

Health insurance

RSUs

Paid time off

Parental leave

Job summary

Amazon Web Services (AWS) seeks a Customer Solutions Manager (CSM) to help customers realize sustained value by accelerating migrations to the AWS cloud and building cloud-native, modern solutions. You will work with sales, solution architecture, support, product, services, and partners to optimize outcomes.

You will own end-to-end engagements, align roadmaps with customer objectives, design cloud journeys, and drive governance, resource allocation, and change management to deliver measurable

Qualifications

• 5+ years leading large-scale programs with business impact.
• 5+ years in enterprise IT, vendor, or consulting.
• Experience in customer-facing roles.
• AWS or other cloud certification.
• Knowledge of the software/IT lifecycle from conception to delivery.
• Experience coordinating between project teams and customers.

Responsibilities

• Demonstrate excellent customer engagement skills across organizational levels.
• Maintain knowledge of current and evolving cloud technologies.
• Apply change management practices to project delivery.
• Accelerate customer adoption through education and engagement.
• Identify use cases and help build strategic cloud roadmaps.
• Develop long-term relationships with key accounts.
• Manage time and collaborate with sales and marketing teams.

Skills

Program leadership

Enterprise IT experience

Customer-facing

AWS certification

SDLC knowledge

Stakeholder coordination

Education

Bachelor's degree in Science, Technology, Engineering, Math, or related field

Job description

Amazon Web Services (AWS) seeks a Customer Solutions Manager (CSM) to help customers realize sustained value by accelerating migrations to the AWS cloud and building cloud-native, modern solutions. You will work with sales, solution architecture, support, product, services, and partners to optimize outcomes.

You will own end-to-end engagements, align roadmaps with customer objectives, design cloud journeys, and drive governance, resource allocation, and change management to deliver measurable