Cloud Technical Account Manager — Strategic Cloud Advisor

Amazon Inc.; Boston (MA); On-site; USD 65,000 - 113,000; Full time

Benefits offered by this job

Health insurance

RSUs

Sign-on

Job summary

Amazon is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor to enterprise customers, guiding incident response, architecture reviews, and strategic planning.

You will partner with customers to design, implement, and operate distributed applications using EC2, S3, DynamoDB, RDS, Lambda, CloudFront, and more, while communicating clearly with executives about risks, trade-offs, and roadmaps.

Qualifications

• Bachelor's degree in computer science, engineering, mathematics or equivalent.
• Experience in enterprise customer-facing technical leadership.
• Experience with AWS services or other cloud offerings.
• Strong oral and written communication; executive-level materials.

Responsibilities

• Serve as principal technical advisor to Enterprise Support customers.
• Help craft and execute strategies to drive adoption and use of AWS services.
• Represent AWS conversations with senior leadership on incidents, trade-offs, and risk management.

Skills

Experience in TAM/consulting roles

Microsoft Excel

Executive communication

AWS services experience

Distributed systems knowledge

Education

Bachelor's degree in CS/Engineering/Math

Tools

AWS Console

Job description

Amazon is seeking an Enterprise Support Technical Account Manager (TAM) to serve as the principal technical advisor to enterprise customers, guiding incident response, architecture reviews, and strategic planning.

You will partner with customers to design, implement, and operate distributed applications using EC2, S3, DynamoDB, RDS, Lambda, CloudFront, and more, while communicating clearly with executives about risks, trade-offs, and roadmaps.