Cloud Technical Account Manager for Enterprise IT

BMO

Springfield (IL)

Remote

USD 100,000 - 220,000

Full time

12 days ago

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Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

The Technical Account Manager (TAM) at BMO serves as the trusted technology advisor and single point of contact for one or more key lines of business within Technology & Operations. This role aligns IT strategy with business objectives, regulatory requirements, and operational goals, partnering with CIO and engineering stakeholders to deliver value across products and services.

Responsibilities include guiding technical decisions, roadmapping, escalation management, and translating business

Qualifications

Bachelor's degree in Computer Science, Information Systems, Business, or related field (Master’s preferred).
5+ years of experience in technical account management or enterprise IT consulting within financial services.
Deep understanding of the financial services domain and one or more lines of business.
Strong knowledge of IT architecture, SDLC, data management, cloud platforms, and cybersecurity.
Proven ability to communicate complex technical concepts to non-technical stakeholders.
Experience managing SLAs, vendor relationships, and IT compliance standards.
Familiarity with Agile or DevOps methodologies.

Responsibilities

Serve as the primary technology liaison between Engineering pillars and assigned line(s) of business.
Understand strategy, regulatory landscape, and technology pain points to guide decisions.
Develop roadmaps and enablement strategies to support business outcomes.
Act as technical advocate and escalation point for service delivery, incidents, and changes.
Translate business requirements into technical specs and collaborate across teams.
Monitor and report on service performance, compliance, and project status.
Ensure solutions follow enterprise security, risk, and compliance frameworks.
Support digital transformation, cloud migrations, or FinTech integrations.
Conduct CIO business reviews and identify optimization opportunities.
Coordinate cross-functional teams, vendors, and third-party providers.