Cloud Data Center Technician – On-Call & Hardware Repair

Amazon Web Services (AWS); Ashburn (VA); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Ashburn, VA, seeks a Data Center Technician to protect and maintain AWS global infrastructure. You’ll perform server rack installations, hardware repair, and network diagnostics, with on-call rotations to ensure 24/7 availability.

Ideal candidates have experience with data center hardware, networking, and a willingness to travel between AWS sites; you’ll collaborate with engineers and operations teams while contributing to documentation and process improvements.

Qualifications

• Experience in computer networking.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix, troubleshooting network issues to maintain service availability.
• Serving as a primary contact point for internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members.

Skills

Experience in computer networking

Hardware troubleshooting and repair

Job description

Amazon Data Services, Inc. in Ashburn, VA, seeks a Data Center Technician to protect and maintain AWS global infrastructure. You’ll perform server rack installations, hardware repair, and network diagnostics, with on-call rotations to ensure 24/7 availability.

Ideal candidates have experience with data center hardware, networking, and a willingness to travel between AWS sites; you’ll collaborate with engineers and operations teams while contributing to documentation and process improvements.