Cloud Data Center Technician - On-Call & Hardware Repair

Amazon Web Services (AWS)

Manassas (VA)

On-site

USD 41,000 - 74,000

Full time

34 hours ago

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Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Relocation stipend

Job summary

Amazon Data Services, Inc. in Manassas, VA is seeking a Data Center Technician to install servers, troubleshoot hardware and network issues, and support 24/7 data center operations. You will join a diverse team of engineers and operations professionals focused on uptime and reliability.

The role requires travel between data center locations and the ability to work longer shifts for coverage. This position offers a comprehensive benefits package and growth opportunities within AWS infrastructure

Qualifications

2+ years of computer/server hardware troubleshooting experience
2+ years of computer layer 1/2 networking experience

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network and server repairs to contribute to AWS service availability
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to interview, train and onboard new team members