Cloud Data Center Technician - On-Call & 24/7 Ops

Amazon Inc.; Gilroy (CA); On-site; USD 49,000 - 86,000; Full time

Job summary

Amazon Data Services, Inc. in Gilroy, CA is seeking a Data Center Technician to maintain hardware and network diagnostics, perform on-call rotations, and support 24/7 data center operations.

You will handle server rack installations, hardware repairs, and network troubleshooting while collaborating with engineers, vendors, and other teams. The role requires travel between data center sites, flexibility to work long shifts, and the ability to lift up to 40 pounds.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues and responding to incidents.
• Serving as a primary contact point for internal and external stakeholders including engineers, vendors, and contractors.
• On-call duties and participation in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on issue analysis.
• Helping to interview, train and onboard new team members.

Skills

Networking

Linux

Hardware troubleshooting

Server hardware

Education

Bachelor's degree in IT/CS or related field

Job description

Amazon Data Services, Inc. in Gilroy, CA is seeking a Data Center Technician to maintain hardware and network diagnostics, perform on-call rotations, and support 24/7 data center operations.

You will handle server rack installations, hardware repairs, and network troubleshooting while collaborating with engineers, vendors, and other teams. The role requires travel between data center sites, flexibility to work long shifts, and the ability to lift up to 40 pounds.