24/7 Data Center Technician - Hardware & Networking

Amazon Inc.; Gilroy (CA); On-site; USD 44,000 - 78,000; Full time

Benefits offered by this job

Relocation stipend

Job summary

Amazon Data Services, Inc. in Gilroy, CA is seeking a Data Center Technician to install, repair, and maintain data center hardware and networks.

The role requires ability to work independently and in teams, 24/7 operations, and willingness to travel Spanning multiple sites within the region. Responsibilities include rack installations, hardware repair, network troubleshooting, on-call duties, and contributing to documentation.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• Experience dealing effectively with customers during problem resolution and operating under pressure.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Hardware troubleshooting

Networking

Customer interaction

Education

High school diploma

Job description

Amazon Data Services, Inc. in Gilroy, CA is seeking a Data Center Technician to install, repair, and maintain data center hardware and networks.

The role requires ability to work independently and in teams, 24/7 operations, and willingness to travel Spanning multiple sites within the region. Responsibilities include rack installations, hardware repair, network troubleshooting, on-call duties, and contributing to documentation.