Cloud Data Center Technician – 24/7 On-Call Ops

Amazon; Gilroy (CA); On-site; USD 44,000 - 77,000; Full time

Job summary

Amazon Data Services, Inc. in Gilroy, CA is seeking a Data Center Technician to support 24/7 operations and ensure reliable infrastructure for AWS services.

You will perform server rack installations, hardware break-fix, and troubleshooting while documenting work and collaborating with engineers, vendors, and internal teams. The role requires travel within the regional area and a flexible schedule, including night shifts.

Qualifications

• High school diploma required.
• 1+ years computer/server hardware troubleshooting or related IT experience.
• Flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations and hardware break-fix on components.
• Troubleshooting network issues and responding to operational incidents affecting service availability.
• Serving as primary contact point for internal and external stakeholders (engineers, vendors, contractors).
• On-call duties and participation in scheduled maintenance and change management activities.
• Contributing to documentation and process improvements.

Skills

Hardware troubleshooting

Shift work

Communication

Team collaboration

Education

High school diploma

Job description

Amazon Data Services, Inc. in Gilroy, CA is seeking a Data Center Technician to support 24/7 operations and ensure reliable infrastructure for AWS services.

You will perform server rack installations, hardware break-fix, and troubleshooting while documenting work and collaborating with engineers, vendors, and internal teams. The role requires travel within the regional area and a flexible schedule, including night shifts.