Cloud Data Center Technician - On-Call & 24/7 Operations

Amazon Web Services (AWS); Gilroy (CA); On-site; USD 50,000 - 87,000; Full time

Job summary

Amazon Data Services, Inc. in the United States (CA, Gilroy) is seeking a Data Center Technician to maintain hardware, network systems, and data center operations critical to AWS services.

You will participate in on-call rotations and collaborate with engineers, vendors, and contractors to ensure high availability. The role requires lifting up to 40 pounds, working in industrial environments, and a flexible schedule including nights and weekends.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1+ years of computer networking experience.
• Experience in computer hardware troubleshooting and repair.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Networking experience

Linux

Hardware troubleshooting

Education

Bachelor's degree in IT / CS or related field

Tools

Networking hardware

Job description

Amazon Data Services, Inc. in the United States (CA, Gilroy) is seeking a Data Center Technician to maintain hardware, network systems, and data center operations critical to AWS services.

You will participate in on-call rotations and collaborate with engineers, vendors, and contractors to ensure high availability. The role requires lifting up to 40 pounds, working in industrial environments, and a flexible schedule including nights and weekends.