Cloud Data Center Technician - 24/7 On-Call

Amazon Web Services (AWS); Jackson (MS); Sur place; USD 64 000 - 113 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Paid time off

Parental leave

Résumé du poste

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to maintain and repair server hardware, network components, and related systems, ensuring high availability of AWS infrastructure.

The role includes on-call rotations, travel to multiple data centers, and collaboration with engineers, vendors, and contractors to keep services running smoothly. The position requires experience with networking and Linux, the ability to lift up to 40 pounds, and flexibility to work

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in IT, CS, or related field.
• Experience with computer networking and Linux.
• Capable of lifting and racking up to 40 pounds.
• Flexible schedule including nights/weekends.
• 18+ months hardware troubleshooting or related IT experience.
• 18+ months of networking (Layer 1/2) experience.

Responsabilités

• Perform server rack installations and hardware break-fix.
• Troubleshoot network issues and respond to incidents.
• Serve as primary contact for internal and external stakeholders.
• Participate in on-call duties and maintenance windows.
• Assist in documentation and process improvements.
• Help interview, train, and onboard new team members.

Connaissances

Networking experience

Linux experience

Hardware troubleshooting

On-call support

Travel to data centers

Formation

Bachelor's degree in IT or CS

Outils

Ticketing system

Description du poste

Amazon Data Services, Inc. in the United States is seeking a Data Center Technician to maintain and repair server hardware, network components, and related systems, ensuring high availability of AWS infrastructure.

The role includes on-call rotations, travel to multiple data centers, and collaboration with engineers, vendors, and contractors to keep services running smoothly. The position requires experience with networking and Linux, the ability to lift up to 40 pounds, and flexibility to work