Cloud Data Center Technician - On-Call & 24/7 Ops

Amazon; Gilroy (CA); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSUs and stock options

Job summary

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain hardware and network diagnostics, with on-call responsibilities to ensure continuous data center availability. The role involves physical repairs, travel between locations, and collaboration with a diverse team of engineers, operations, and security professionals.

Applicants should be able to lift up to 40 pounds, work shifts including nights and weekends, and travel to multiple data center sites as needed.

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Experience with computer hardware troubleshooting and repair.

Responsibilities

• Perform server rack installations and hardware break-fix on components.
• Troubleshoot network issues and respond to incidents to maintain service availability.
• Serve as a primary contact for internal and external stakeholders.
• Attend to on-call duties and scheduled maintenance tasks.
• Contribute to documentation and process improvements.

Skills

Networking

Linux

Hardware troubleshooting

Customer service

Education

High school diploma or equivalent

Job description

Amazon Web Services (AWS) is seeking a Data Center Technician to maintain hardware and network diagnostics, with on-call responsibilities to ensure continuous data center availability. The role involves physical repairs, travel between locations, and collaboration with a diverse team of engineers, operations, and security professionals.

Applicants should be able to lift up to 40 pounds, work shifts including nights and weekends, and travel to multiple data center sites as needed.