Cloud Data Center Technician – Hardware & Network Pro

Amazon; Canton (MS); On-site; USD 37,000 - 66,000; Full time

Job summary

Amazon Data Services, Inc. in Canton, Mississippi is seeking a Data Center Technician to maintain and repair hardware, diagnose network issues, and participate in on-call rotations. This role supports AWS data centers and requires travel between sites.

You will collaborate with engineers and operations teams, contribute to documentation, and help train new team members. The job emphasizes safety, reliability, and ongoing improvements in a 24/7 environment.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking troubleshooting and repair.
• Ability to work flexible schedule including nights, weekends, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Hardware troubleshooting

Networking

Linux/Unix administration

Travel flexibility

On-call experience

Education

Bachelor's degree in IT-related field

Tools

Linux/Unix administration tools

Job description

Amazon Data Services, Inc. in Canton, Mississippi is seeking a Data Center Technician to maintain and repair hardware, diagnose network issues, and participate in on-call rotations. This role supports AWS data centers and requires travel between sites.

You will collaborate with engineers and operations teams, contribute to documentation, and help train new team members. The job emphasizes safety, reliability, and ongoing improvements in a 24/7 environment.