Cloud Data Center Technician - 24/7 On-Call Ops

Amazon; Canton (MS); On-site; USD 41,328 - 74,390; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a dedicated AWS Technician in Canton, Mississippi to ensure seamless data center operations. This role requires 18 months of relevant IT experience, involving hardware troubleshooting and a flexible schedule, including nights and weekends. Key responsibilities include performing installations, responding to incidents, and maintaining service level agreements. The position offers a competitive hourly wage ranging from $30.00 to $54.00 with benefits like health insurance and 401(k) matching.

Qualifications

• 18+ months of computer/server hardware troubleshooting or related IT experience.
• Experience in critical environments, such as data centers.
• Understanding of Linux or similar operating systems.

Responsibilities

• Perform server rack installations and troubleshoot network issues.
• Respond to operational incidents affecting AWS services.
• Engage with internal and external stakeholders.
• Participate in scheduled maintenance and on-call duties.

Skills

Computer/server hardware troubleshooting

Networking (layer 1/2)

Troubleshooting and problem solving

Process innovation

Education

Bachelor's degree in IT-related field

Industry certifications (CompTIA, CCENT, Network+)

Job description

Amazon is seeking a dedicated AWS Technician in Canton, Mississippi to ensure seamless data center operations. This role requires 18 months of relevant IT experience, involving hardware troubleshooting and a flexible schedule, including nights and weekends. Key responsibilities include performing installations, responding to incidents, and maintaining service level agreements. The position offers a competitive hourly wage ranging from $30.00 to $54.00 with benefits like health insurance and 401(k) matching.