Cloud Data Center Technician — 24/7 On‑Call & Hardware Repair

Amazon; Wink (TX); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon Data Services, Inc. in Wink, TX is seeking a Data Center Technician to perform server hardware troubleshooting, network diagnostics, and on-site repairs to keep AWS data centers operating reliably.

The role requires traveling between data center sites, participating in on-call rotations, and supporting 24/7 operations with shifts including nights and weekends. You’ll work with engineers and technicians to maintain high availability.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience, or experience related IT.
• 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience.
• Work flexible schedule including weekends, nights, and holidays

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Server hardware troubleshooting

L1/L2 networking

Flex schedule willingness

Education

Bachelor's degree in IT-related field

Tools

Linux/Unix Administration

Job description

Amazon Data Services, Inc. in Wink, TX is seeking a Data Center Technician to perform server hardware troubleshooting, network diagnostics, and on-site repairs to keep AWS data centers operating reliably.

The role requires traveling between data center sites, participating in on-call rotations, and supporting 24/7 operations with shifts including nights and weekends. You’ll work with engineers and technicians to maintain high availability.