Cloud Data Center Technician - 24/7 On-Call, Travel

Amazon; Wink (TX); On-site; USD 64,000 - 113,000; Full time

Job summary

Amazon Data Services, Inc. in Wink, TX is seeking a Data Center Technician to maintain and repair critical data center infrastructure. You will diagnose hardware and network issues, perform on-call duties, and contribute to documentation and process improvements to ensure high availability of AWS services.

The role requires 2+ years in hardware troubleshooting and networking, with flexibility to work shifts including nights, weekends, and holidays. Travel between sites may be required.

Qualifications

• 2+ years of computer/server hardware troubleshooting experience.
• 2+ years of computer layer 1/2 networking experience.
• Work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Hardware troubleshooting

Networking

Flexible schedule

Education

Bachelor's degree in IT-related field

Job description

Amazon Data Services, Inc. in Wink, TX is seeking a Data Center Technician to maintain and repair critical data center infrastructure. You will diagnose hardware and network issues, perform on-call duties, and contribute to documentation and process improvements to ensure high availability of AWS services.

The role requires 2+ years in hardware troubleshooting and networking, with flexibility to work shifts including nights, weekends, and holidays. Travel between sites may be required.