Cloud Data Center Technician - On-Call & Hardware Repair

Amazon Web Services (AWS); Wink (TX); On-site; USD 43,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Data Services, Inc. in Wink, TX is seeking a Data Center Technician to install and service servers, diagnose hardware and network issues, and participate in 24/7 on-call rotations to keep AWS data centers running.

You will collaborate with diverse teams, travel between facilities as needed, and contribute to process improvements while supporting 24/7 operations and safety standards.

Qualifications

• 18 months of computer/server hardware troubleshooting or related IT experience.
• 18 months of computer layer 1/2 networking experience (including troubleshooting and repair).

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to interview, train and onboard new team members

Skills

Server hardware

Networking basics

Education

Bachelor's degree or equivalent IT experience

Tools

Linux OS

Job description

Amazon Data Services, Inc. in Wink, TX is seeking a Data Center Technician to install and service servers, diagnose hardware and network issues, and participate in 24/7 on-call rotations to keep AWS data centers running.

You will collaborate with diverse teams, travel between facilities as needed, and contribute to process improvements while supporting 24/7 operations and safety standards.