Cloud Data Center Technician - 24/7 On-Call

Amazon Web Services (AWS); Boardman (OR); On-site; USD 77,366,000 - 137,540,000; Full time

Job summary

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technician to install server equipment, troubleshoot hardware and network issues, and support 24/7 data center operations across multiple sites. The role requires travel within the region and a willingness to adapt to shift work.

Candidates should have a high school diploma and at least 1 year of hardware IT experience, with strong teamwork and documentation skills to ensure continuous service delivery.

Qualifications

• High school diploma or equivalent required.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Ability to work a flexible schedule including days, nights, and/or weekends.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
• Performing on-call duties and participating in scheduled maintenance and change management activities
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues
• Helping to train and onboard new team members

Skills

Server hardware troubleshooting

Flexible schedule

IT experience

Education

High school diploma or equivalent

Job description

Amazon Data Services, Inc. in Oregon is seeking a Data Center Technician to install server equipment, troubleshoot hardware and network issues, and support 24/7 data center operations across multiple sites. The role requires travel within the region and a willingness to adapt to shift work.

Candidates should have a high school diploma and at least 1 year of hardware IT experience, with strong teamwork and documentation skills to ensure continuous service delivery.