Cloud Data Center Technician – 24/7 On-Call

Amazon Web Services (AWS); Hermiston (OR); On-site; USD 37,000 - 66,000; Full time

Benefits offered by this job

Lump sum relocation stipend

Job summary

Amazon Data Services, Inc. in Oregon seeks a Data Center Technician to support 24/7 data center operations, including server rack installs, hardware repair, and network troubleshooting. This role requires travel to multiple local data centers and collaboration with engineers, vendors, and operations teams.

Ideal candidates will have 2+ years of hardware and 1+ years of networking experience, a flexible schedule, and willingness to relocate if needed. Regional travel and on-call shifts are common.

Qualifications

• 2+ years of computer hardware troubleshooting and repair experience.
• 1+ years of computer networking experience.
• Experience dealing effectively with customers during problem resolution.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability.
• Serving as a primary contact point for internal and external stakeholders.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on analysis of operational issues.
• Helping to train and onboard new team members.

Skills

Hardware troubleshooting

Networking experience

Customer interaction

Team collaboration

Education

High school diploma

Associate degree or certification

Job description

Amazon Data Services, Inc. in Oregon seeks a Data Center Technician to support 24/7 data center operations, including server rack installs, hardware repair, and network troubleshooting. This role requires travel to multiple local data centers and collaboration with engineers, vendors, and operations teams.

Ideal candidates will have 2+ years of hardware and 1+ years of networking experience, a flexible schedule, and willingness to relocate if needed. Regional travel and on-call shifts are common.