Cloud Data Center Technician — 24/7 On-Call

Amazon Web Services (AWS); Berwick (Columbia County); On-site; USD 39,000 - 67,000; Full time

Benefits offered by this job

None

Job summary

Amazon Data Services, Inc. seeks a Data Center Technician to install, troubleshoot, and maintain server hardware and networks in a 24/7 data center environment.

You will respond to incidents, assist with on-call rotations, and collaborate with engineers and vendors to keep systems running efficiently. The role requires travel between data center sites, a flexible schedule including nights and weekends, and the ability to work in a fast-paced environment.

Qualifications

• High school or equivalent diploma.
• 1+ years of computer/server hardware troubleshooting or related IT experience.
• Work a flexible schedule including weekends, nights, and holidays.
• Willingness to travel between data center locations as needed.

Responsibilities

• Perform server rack installations and hardware break-fix on various components, troubleshoot network issues, and respond to incidents.
• Serve as primary contact point for internal and external stakeholders including engineers, software developers, vendors, and contractors.
• Perform on-call duties and participate in scheduled maintenance and change management activities.
• Contribute to documentation and process improvement initiatives based on analysis of operational issues.
• Help train and onboard new team members.

Skills

Server hardware troubleshooting

Flexible schedule

Travel readiness

Team collaboration

Education

Associate's degree in Computer Science / Networking Engineering

High school diploma or equivalent

Tools

Ticketing system

Job description

Amazon Data Services, Inc. seeks a Data Center Technician to install, troubleshoot, and maintain server hardware and networks in a 24/7 data center environment.

You will respond to incidents, assist with on-call rotations, and collaborate with engineers and vendors to keep systems running efficiently. The role requires travel between data center sites, a flexible schedule including nights and weekends, and the ability to work in a fast-paced environment.