Closing Operations Specialist - Mortgage Broker Support (Remote)

Zippy; East Windsor Hill (CT); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Equity for All

Remote Work

Comprehensive Health Coverage

Flexible Spending Accounts

Training & Licensing Support

Vibrant Slack Community

Innovative Work

Diversity & Inclusion

Meaningful Impact

Job summary

Zippy is seeking a Closing Operations Specialist – Broker to coordinate and execute closings for the broker channel, serving as the primary contact for external brokers, settlement agents, and internal account executives. This role resolves late-stage bottlenecks and coordinates accurate final figures and closing documents to support timely closings.

The specialist oversees digital signing ceremonies, guides borrowers through closing documents, and facilitates remote online notarization to

Qualifications

• Two or more years of loan closing experience in housing required.
• Manufactured housing experience appreciated.
• Experience supporting mortgage brokers or wholesale lending transactions.

Responsibilities

• Serve as central contact for external mortgage brokers, settlement agents, and internal account executives to resolve late-stage closing bottlenecks and keep closings moving forward.
• Balance final loan documents and settlement statements with title companies, escrow officers, or settlement agents; identify and resolve discrepancies before documents are finalized.
• Create an approachable digital closing experience, guide borrowers through closing documents, answer questions and facilitate remote online notarization.
• Coordinate closings and ensure accurate final figures and closing documents for timely closings.

Skills

Attention to detail

Team player

Time management

Communication

Proactive

Remote collaboration

Education

Undergraduate degree

Tools

Microsoft Office

Job description

Zippy is seeking a Closing Operations Specialist – Broker to coordinate and execute closings for the broker channel, serving as the primary contact for external brokers, settlement agents, and internal account executives. This role resolves late-stage bottlenecks and coordinates accurate final figures and closing documents to support timely closings.

The specialist oversees digital signing ceremonies, guides borrowers through closing documents, and facilitates remote online notarization to