Broker Closing Operations Specialist — Remote

Zippy; Texas; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Equity

Remote work

Health coverage

FSAs

Training support

Slack community

Innovative work

Diversity & inclusion

Leadership

Meaningful impact

Job summary

Zippy is seeking a Closing Operations Specialist – Broker to coordinate and execute closings for the broker channel. You will serve as the central contact for mortgage brokers, settlement agents, and internal teams, ensuring timely closings and accurate final figures.

You will guide borrowers through closing documents, manage digital signing, and support remote online notarization in a fast-paced, remote-first environment.

Qualifications

• Two or more years of loan closing experience in the housing market; manufactured housing experience is appreciated.
• Experience supporting mortgage brokers or wholesale lending transactions and coordinating with title companies, escrow officers or settlement agents.
• Proficiency in Microsoft Office and adaptability to new technology.

Responsibilities

• Serve as the central point of contact for external brokers, settlement agents, and internal teams to resolve late-stage closing bottlenecks and keep closings moving forward.
• Balance final loan documents and settlement statements with title companies; identify and resolve discrepancies before documents are finalized.
• Guide borrowers through closing documents and facilitate remote online notarization for a smooth digital closing experience.
• Coordinate with brokers, account executives, and settlement partners to ensure accurate, timely closings.
• Maintain attention to detail and deliver a high-quality closing package.

Skills

Loan closing experience

Microsoft Office proficiency

Remote collaboration

Education

Undergraduate degree or extended relevant work experience

Tools

E-signature platforms

Remote collaboration tools

Job description

Zippy is seeking a Closing Operations Specialist – Broker to coordinate and execute closings for the broker channel. You will serve as the central contact for mortgage brokers, settlement agents, and internal teams, ensuring timely closings and accurate final figures.

You will guide borrowers through closing documents, manage digital signing, and support remote online notarization in a fast-paced, remote-first environment.