Clinical Support Specialist: Telehealth & Care Coordination

Extended Care Specialists INC; Sandy Hook (KY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance (including HSA and F

Dental and Vision insurance

Employer-paid life insurance

Short-term disability

Long-term disability

Employer 401(k) contributions

Paid Time Off and paid Holidays

Fuel card for gas and car maintenance

Job summary

EventusWholeHealth is transforming healthcare in skilled nursing and assisted living facilities. The Clinician Support Specialist (CSS) coordinates workflows and supports the clinical care team to ensure efficient, high-quality patient care.

In this role, you will work closely with Advanced Practice Clinicians and facility staff to enhance communication between patients, providers, and care teams, and to support documentation and telehealth visits in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Certified/Registered Medical Assistant preferred.
• Minimum one year patient care experience preferred.
• Valid driver’s license and reliable transportation required.
• Strong customer service and communication skills required.
• Ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds with patient information, documentation, and schedules.
• Assist clinicians with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain patient schedules, including admissions, discharges, and acute changes.
• Serve as liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results and records.
• Host and support telehealth visits for routine and acute care.
• Obtain and process patient consents and route documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate census and records.
• Maintain professionalism and represent the organization positively with partner facilities.

Skills

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Certified/Registered Medical Assistant

CNA

PCT

Job description

EventusWholeHealth is transforming healthcare in skilled nursing and assisted living facilities. The Clinician Support Specialist (CSS) coordinates workflows and supports the clinical care team to ensure efficient, high-quality patient care.

In this role, you will work closely with Advanced Practice Clinicians and facility staff to enhance communication between patients, providers, and care teams, and to support documentation and telehealth visits in a fast-paced environment.