Clinical Support & Telehealth Coordinator

Extended Care Specialists INC; Fishers (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off and holidays

Medical Insurance (HSA / FSA)

Dental and Vision insurance

Employer-paid life insurance

Short/Long-term disability

Voluntary Life and AD&D

Employer 401(k) contributions

Fuel card

Job summary

EventusWholeHealth is seeking a Clinician Support Specialist (CSS) to back the clinical care team in skilled nursing and assisted living settings. You will coordinate workflows, support encounter documentation, and host telehealth visits to improve patient care and team communication.

Ideal candidates have a high school diploma, medical assisting or CNA/PCT credentials, and at least one year of patient care experience. Valid driver's license and willingness to travel to facilities are required.

Qualifications

• High school diploma or equivalent.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Minimum one year of patient care experience highly preferred, medical scribing experience preferred.
• Valid driver’s license and reliable transportation.
• Strong customer service skills with a positive, supportive, and professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and attention to detail; ability to navigate multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all necessary patient information, documentation, and schedules are ready in advance.
• Support clinicians in delivering care by assisting with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including updates for admissions, discharges, and acute changes.
• Serve as a liaison between clinicians, facility staff, patients, and families to support communication and quality care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including lab results, diagnostic data, and patient records.
• Host and support telehealth visits for both routine and acute care needs.
• Obtain and process patient consents and ensure proper routing of documentation.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Skills

Customer service

Communication

Organization

Education

High school diploma or equivalent

Certified/Registered Medical Assistant

CNA or PCT

Job description

EventusWholeHealth is seeking a Clinician Support Specialist (CSS) to back the clinical care team in skilled nursing and assisted living settings. You will coordinate workflows, support encounter documentation, and host telehealth visits to improve patient care and team communication.

Ideal candidates have a high school diploma, medical assisting or CNA/PCT credentials, and at least one year of patient care experience. Valid driver's license and willingness to travel to facilities are required.