Clinical Support Specialist: Care Coordination & Telehealth

Eventus WholeHealth; Fort Wayne (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

No weekend shifts

Paid time off

Medical insurance including HSA/FSA

Dental and vision insurance

Employer-paid life insurance

Short-term/long-term disability

401(k) with employer contributions

Fuel card for gas

Job summary

Eventus WholeHealth is transforming healthcare delivery in skilled nursing and assisted living facilities. The Clinician Support Specialist (CSS) works with Advanced Practice Clinicians and facility staff to coordinate workflows, support clinical services, and enhance communication across patients, providers, and care teams.

The role combines clinical support, administrative coordination, and customer service in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent is required.
• Certified/Registered Medical Assistant, CNA, or PCT are preferred.
• Minimum one year of patient care experience is preferred; medical scribing experience is a plus.
• Valid driver’s license and reliable transportation are required.

Responsibilities

• Prepare for daily clinical rounds with ready patient information and schedules.
• Assist clinicians with encounter documentation, data entry, and chart preparation.
• Coordinate and update patient schedules including admissions, discharges, and acute changes.
• Facilitate communication between clinicians, facility staff, patients, and families.
• Support triage needs and documentation as directed by clinicians.
• Organize clinical documentation, including labs, diagnostics, and records.
• Host and support telehealth visits for routine and acute care.
• Obtain patient consents and route documentation properly.
• Participate in facility meetings and communicate updates to care teams.
• Support discharge planning and maintain accurate census and records.
• Maintain professionalism within partner facilities.

Skills

Customer service

Communication

Organizational skills

Travel

Education

High school diploma or equivalent

Certified/Registered Medical Assistant (preferred)

CNA or PCT (preferred)

1 year patient care experience preferred

Medical scribing experience preferred

Job description

Eventus WholeHealth is transforming healthcare delivery in skilled nursing and assisted living facilities. The Clinician Support Specialist (CSS) works with Advanced Practice Clinicians and facility staff to coordinate workflows, support clinical services, and enhance communication across patients, providers, and care teams.

The role combines clinical support, administrative coordination, and customer service in a fast-paced healthcare setting.