Clinical Support Specialist – Care Coordination & Telehealth

Eventus WholeHealth; Fletcher (NC); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Flexibility – no call, no weekends

Paid Time Off

Medical Insurance

Dental and Vision insurance

Employer-paid life insurance

Disability insurance

401(k) contributions

Fuel card for gas

Job summary

Eventus WholeHealth is transforming care in skilled nursing and assisted living facilities with an integrated, evidence-based model. The Clinician Support Specialist works with Advanced Practice Clinicians and facility staff to coordinate workflows, support clinical services, and enhance communication between patients, providers, and care teams.

Responsibilities include preparing rounds, assisting with documentation, coordinating schedules, hosting telehealth visits, and supporting discharge

Qualifications

• High school diploma or equivalent is required.
• Certified/Registered Medical Assistant, CNA, or PCT are highly preferred.
• Minimum one year of patient care experience is highly preferred; medical scribing experience preferred.
• Valid driver’s license and reliable transportation are required.
• Strong customer service skills with a positive, professional approach.
• Excellent verbal, written, and electronic communication skills.
• Strong organizational skills and ability to manage multiple priorities in a dynamic clinical environment.

Responsibilities

• Prepare for daily clinical rounds by ensuring all patient information, documentation, and schedules are ready.
• Assist clinicians with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules, including admissions and discharges.
• Act as liaison between clinicians, facility staff, patients, and families for communication and care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including labs, diagnostics, and patient records.
• Host and support telehealth visits for routine and acute care needs.
• Obtain and process patient consents and route documentation properly.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.
• Maintain professionalism and represent the organization positively within partner facilities.

Education

High School Diploma or Equivalent

Certified/Registered Medical Assistant

CNA

PCT

Job description

Eventus WholeHealth is transforming care in skilled nursing and assisted living facilities with an integrated, evidence-based model. The Clinician Support Specialist works with Advanced Practice Clinicians and facility staff to coordinate workflows, support clinical services, and enhance communication between patients, providers, and care teams.

Responsibilities include preparing rounds, assisting with documentation, coordinating schedules, hosting telehealth visits, and supporting discharge