Clinical Support Specialist: Patient Care & Tech Help

Maine Venture Fund; Portland (ME); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Generous paid time off

Collaborative team environment

Opportunity for growth

Job summary

A health technology company is looking for a Clinical Support Specialist to support patients using their innovative medical devices. You will troubleshoot issues and guide new patients through the onboarding process. This part-time role offers flexible hours and the opportunity to grow within a dynamic, collaborative team. If you have strong communication skills and a passion for improving patient outcomes, apply now!

Qualifications

• Strong communication to effectively engage with patients.
• Proactive problem-solving to address and resolve issues.
• Ability to adapt quickly to changing patient needs.

Responsibilities

• Serve as the first point of contact for patients and caregivers.
• Guide new patients through the onboarding process.
• Share patient feedback with internal teams for improvements.

Skills

Strong communication and interpersonal skills

Excellent problem-solving abilities

Technical aptitude

Interest in healthcare or digital therapeutics

Tools

Customer service software (e.g., Zendesk, Salesforce)

Job description

A health technology company is looking for a Clinical Support Specialist to support patients using their innovative medical devices. You will troubleshoot issues and guide new patients through the onboarding process. This part-time role offers flexible hours and the opportunity to grow within a dynamic, collaborative team. If you have strong communication skills and a passion for improving patient outcomes, apply now!