Clinical Support Specialist — Telehealth & Care Coordination

Eventus WholeHealth; Mishawaka (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Flexibility – no call, no weekends

Paid Time Off and paid Holidays

Medical Insurance (HSA and FSA)

Dental and Vision insurance

Employer‑paid life insurance

Disability coverage

401(k) contributions

Job summary

Eventus WholeHealth is seeking a Clinician Support Specialist to bolster the clinical care team. You will coordinate workflows with Advanced Practice Clinicians and facility staff to enhance patient care and communication between patients, providers, and care teams.

The role combines clinical support, administrative coordination, and customer service in a fast-paced healthcare setting. Regular travel to assigned facilities is required, with a focus on quality and collaboration.

Qualifications

• High school diploma or equivalent required.
• Certified/Registered Medical Assistant, CNA, or PCT highly preferred.
• Valid driver’s license and reliable transportation required.
• Strong customer service and professional communication skills essential.
• Ability to manage multiple priorities in a fast-paced clinical environment.

Responsibilities

• Prepare for daily clinical rounds with complete patient information and schedules.
• Assist clinicians with encounter documentation, data entry, and chart preparation.
• Coordinate and maintain accurate patient schedules including admissions and discharges.
• Act as liaison between clinicians, facility staff, patients, and families to support care delivery.
• Assist with triage needs and documentation as directed by the clinician.
• Organize and manage clinical documentation, including labs and records.
• Host and support telehealth visits for routine and acute care needs.
• Obtain and process patient consents and route documentation properly.
• Participate in facility meetings and communicate updates to the care team.
• Support discharge planning and ensure accurate patient census and records.

Skills

Customer service

Communication

Organization

Education

Certified/Registered Medical Assistant, CNA or PCT

High school diploma or equivalent

Tools

Driver's license

Job description

Eventus WholeHealth is seeking a Clinician Support Specialist to bolster the clinical care team. You will coordinate workflows with Advanced Practice Clinicians and facility staff to enhance patient care and communication between patients, providers, and care teams.

The role combines clinical support, administrative coordination, and customer service in a fast-paced healthcare setting. Regular travel to assigned facilities is required, with a focus on quality and collaboration.