Clinical Services Coach & Store Leader

Now Optics; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Now Optics, trading as Stanton Optical, seeks a Clinical Services Manager to supervise the store team and drive clinical and service goals. You will support the Clinical Operations Department and often serve as Manager on Duty to ensure smooth operations and patient care.

The role requires at least 1 year in retail management or clinical leadership, plus an associate degree or higher, and strong communication and mentoring abilities. Optical experience is a plus.

Qualifications

• Retail or clinical leadership experience is required.
• Strong communication skills and ability to mentor staff.
• Flexibility to adapt to changing schedules.

Responsibilities

• Supervise store team to meet clinical goals with guidance from Clinical Operations.
• Act as Manager on Duty to support store operations and sales goals.
• Coach Doctor Technicians and cross-trained staff on clinical standards and procedures.
• Maintain patient records with confidentiality and HIPAA compliance.

Skills

Retail management

Leadership

Communication

Mentoring

Education

Associate degree or advanced certification

Tools

MS Word

Google Docs

Job description

Now Optics, trading as Stanton Optical, seeks a Clinical Services Manager to supervise the store team and drive clinical and service goals. You will support the Clinical Operations Department and often serve as Manager on Duty to ensure smooth operations and patient care.

The role requires at least 1 year in retail management or clinical leadership, plus an associate degree or higher, and strong communication and mentoring abilities. Optical experience is a plus.