Clinical Practice & Scheduling Specialist

Mass General Brigham; Boston (MA); On-site; USD 27,000 - 38,000; Part time

Job summary

Mass General Brigham is seeking an administrative/clerical support role based onsite at 100 Blossom Street in Boston. The position performs both admin and clinical support tasks under supervision and works across scheduling, check-in/out, and patient records.

Responsibilities include coordinating appointments, handling billing forms, acting as a Super User for scheduling and billing systems, and training staff.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 3–5 years preferred.
• Strong MS Office skills and ability to manage multiple tasks.

Responsibilities

• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as a Super User for scheduling, registration, and billing systems.
• Provide assistance and training to others in scheduling, registration, and billing.
• May perform more complex scheduling tasks at a more advanced level.
• Oversee daily activities of practice staff with supervision.
• May handle co-payments as required.
• Handle messages related to prior authorizations, provider questions, and test results.

Skills

MS Office

Outlook

Excel

Word

PowerPoint

Communication skills

Time management

Education

High School Diploma or Equivalent

Tools

Billing systems

Scheduling systems

Phone system

Job description

Mass General Brigham is seeking an administrative/clerical support role based onsite at 100 Blossom Street in Boston. The position performs both admin and clinical support tasks under supervision and works across scheduling, check-in/out, and patient records.

Responsibilities include coordinating appointments, handling billing forms, acting as a Super User for scheduling and billing systems, and training staff.