Clinic Operations & Scheduling Specialist

Massachusetts General Hospital; Boston (MA); On-site; USD 26,000 - 39,000; Full time

Job summary

Massachusetts General Hospital is seeking a Per Diem Administrative Clerk to support clinical service operations at 100 Blossom Street. The role blends administrative duties with patient-facing tasks, including scheduling, check-in/out, billing forms, and front-line office support.

The position emphasizes strong MS Office skills, efficient time management, clear written communication, and a professional, patient-centered approach.

Qualifications

• High School Diploma or Equivalent required.
• Office experience 3–5 years preferred.
• Experience with scheduling, billing and patient communications is desirable.

Responsibilities

• Perform routine administrative duties in a clinical service or physician practice office.
• Make patient appointments and maintain appointment records; assist with routine inquiries and scheduling.
• Process patient billing forms and scan documents to patient medical records.
• Serve as Super User for scheduling, registration, and billing systems and train others.

Skills

Scheduling

Customer service

MS Office

Communication

Time management

Education

High School Diploma or Equivalent

Tools

Outlook

Excel

Word

PowerPoint

Job description

Massachusetts General Hospital is seeking a Per Diem Administrative Clerk to support clinical service operations at 100 Blossom Street. The role blends administrative duties with patient-facing tasks, including scheduling, check-in/out, billing forms, and front-line office support.

The position emphasizes strong MS Office skills, efficient time management, clear written communication, and a professional, patient-centered approach.