Clinical Pharmacy Tech & MTM Navigator

HealthFirst; Louisiana; On-site; USD 42,000 - 62,000; Full time

Job summary

Healthfirst is seeking a Pharmacy Technician to serve as a member's Pharmacy Navigator, reviewing medication lists to identify barriers and promote proper adherence while coordinating care.

You will work with Healthfirst pharmacists and providers to plan MTM interventions, communicate with community pharmacies, assess patient medications, and support access to medications for members facing financial challenges.

Qualifications

• High School Diploma or GED from an accredited institution.
• Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional.
• Experience communicating with patients, providers, and pharmacists on medication and medication related issues.
• Nationally Certified Pharmacy Technician in good standing (i.e., PTCB, NHA) or registered or licensed Pharmacy Technician in good standing.

Responsibilities

• Performs review of medication lists to understand and eliminate barriers to medication therapy while serving as the member's Pharmacy Navigator to achieve proper medication adherence, minimize gaps in therapy, and prevent medication related adverse events.
• Facilitates member access to medication(s) by obtaining refills, facilitating new prescriptions, setting up appointments, facilitating access to medications for members experiencing financial issues, aligning refills to reduce frequency of pharmacy visits, documenting the care delivered, and communicating information to other providers.
• Partners with Healthfirst Pharmacists and other internal and external partners to communicate a medication treatment plan and/or coordinate and integrate an MTM intervention within the broader healthcare management services.
• Partners with community pharmacies to monitor and communicate member medication adherence.
• Performs patient health assessments to collect information regarding patient medication profile to identify potential barriers which could lead to poor medication adherence including medication and/or patient-related factors, or access to care.
• Handles member and provider communications telephonically.
• Additional duties as necessary.

Skills

Communication with patients and health

Bilingual skills

Education

High School Diploma or GED

Nationally Certified Pharmacy Technician (PTCB/NHA) or licensed/pharmacy technician

Job description

Healthfirst is seeking a Pharmacy Technician to serve as a member's Pharmacy Navigator, reviewing medication lists to identify barriers and promote proper adherence while coordinating care.

You will work with Healthfirst pharmacists and providers to plan MTM interventions, communicate with community pharmacies, assess patient medications, and support access to medications for members facing financial challenges.