Clinical Patient Services Coordinator

MOUNTAIN PARK HEALTH CENTER; Phoenix (AZ); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Mountain Park Health Center in Phoenix, AZ is seeking a Customer Service Representative to support patients in a clinical environment, manage scheduling, and handle payments. You will maintain patient demographics, verify insurance, and provide courteous phone support.

This role requires dependable attendance and the ability to perform cashiering duties and process payments. It is a non-exempt, full-time position located on site at 6601 W Thomas Rd, Phoenix.

Qualifications

• High school diploma or GED required.
• 1 year of service-oriented experience preferred.
• Strong communication and cashiering skills highly desirable.

Responsibilities

• Update patient demographics and verify insurance information per visit.
• Collect payments and provide receipts; balance cash drawers.
• Perform cashiering tasks including closing daily batch and placing funds in the safe.
• Collect signatures and note privacy policy and release of information in the system.
• Schedule appointments and communicate future details to patients.
• Obtain medical records for same-day appointments.
• Provide phone support, answer questions, direct to the correct department, and document calls in the CRM.
• Maintain regular and predictable attendance.
• Perform other duties as required.

Skills

Customer service

Phone support

Scheduling

Cash handling

Education

High school diploma or GED

Job description

Mountain Park Health Center in Phoenix, AZ is seeking a Customer Service Representative to support patients in a clinical environment, manage scheduling, and handle payments. You will maintain patient demographics, verify insurance, and provide courteous phone support.

This role requires dependable attendance and the ability to perform cashiering duties and process payments. It is a non-exempt, full-time position located on site at 6601 W Thomas Rd, Phoenix.