Patient Services Specialist

Dignity Health; Phoenix (AZ); On-site; USD 26,188 - 33,393; Full time

Job summary

A leading healthcare organization in Phoenix is seeking a Patient Services Professional to manage patient experiences and clinic operations. The role involves handling customer service inquiries, scheduling appointments, and processing sensitive information while ensuring efficiency and accuracy. Candidates should possess strong communication and organizational skills, with a minimum of two years' experience in a patient-focused environment. The position offers a competitive pay range of $19.01 - $24.24 per hour.

Qualifications

• High School Graduate or GED required.
• Satisfactory completion of a formal Medical Assistant program or military training.
• Minimum of two years experience in a patient-focused healthcare environment.

Responsibilities

• Manage patient appointments and provide information efficiently.
• Train new members on departmental processes and services.
• Communicate complex exam preparatory instructions to patients.

Skills

Communication

Attention to detail

Organizational skills

System proficiency

Education

High School Graduate or GED

Formal Medical Assistant program

Job description

A leading healthcare organization in Phoenix is seeking a Patient Services Professional to manage patient experiences and clinic operations. The role involves handling customer service inquiries, scheduling appointments, and processing sensitive information while ensuring efficiency and accuracy. Candidates should possess strong communication and organizational skills, with a minimum of two years' experience in a patient-focused environment. The position offers a competitive pay range of $19.01 - $24.24 per hour.